Underhood Error Codes and Symptoms Except G Systems

Technical Support Subject Underhood Error Codes and Symptoms Except “G” Systems Document Version Department Revision Details Revised by Tech Engineering Implemented EXT-VR-010 A Tech Document Release SP 19 Aug 2015 RF 20 Aug 2015 N/A SP 26 Aug 2015 Page 1 of 4 Knowledge Base: www.kb.vmacair.com Email: tech@vmacair.com Web: www.vmacair.com Technical Support: 1(888)241-2289 Toll Free:1(800)738-8622 Fax: 1(877)740-3201 System or Parts affected  Underhood70 (V900xxx)  Underhood150 (V91xxxx) Index System or Parts affected.............................................................1 Overview .......................................................................................1 Identifying your System ..............................................................1 Retrieving Logged Error Messages ...........................................1 Warning/Information Messages ................................................3 Error Messages.........................................................................3 Overview General error codes, symptoms and trouble shooting. Identifying your System If you need to call VMAC Technical Support we will ask for a System ID or Compressor Serial Number. The System ID (Preferred) can normally be found on the Radiator Cross Member in front of the Air Filter Box. Figure 1 The Compressor Serial Number can normally be found on the compressor itself behind the clutch pulley. Figure 2 Figure 1 Figure 2 Retrieving Logged Error Messages How to retrieve logged error messages:  Turn key ON. Do not start engine.  Press and hold “OFF“ button until “DIAGNOSTICS” is displayed.  Press “OFF” to scroll down. Press “ON” to scroll up. The tables below represent the lines that will be shown on the control box display. Completely fill in all of the blanks on the following tables. (Figure 3 provides an example of an error message) Technical Support Subject Underhood Error Codes and Symptoms Except “G” Systems Document Version Department Revision Details Revised by Tech Engineering Implemented EXT-VR-010 A Tech Document Release SP 19 Aug 2015 RF 20 Aug 2015 N/A SP 26 Aug 2015 Page 2 of 4 Knowledge Base: www.kb.vmacair.com Email: tech@vmacair.com Web: www.vmacair.com Technical Support: 1(888)241-2289 Toll Free:1(800)738-8622 Fax: 1(877)740-3201 Figure 3 Name: __________________________ Phone#: ______________________ Company: _______________________ Email/Fax#:____________________ Date: ___________________________ HRS ERRORS E 0 1 E 0 2 E 0 3 E 0 4 E 0 5 E 0 6 E 0 7 E 0 8 E 0 9 E 1 0 SERVICE TIMES S 0 1 S 0 2 S 0 3 S 0 4 S 0 5 S 0 6 S 0 7 S 0 8 S 0 9 S 1 0 When you have reached the end, “NO SVC NEEDED” will be displayed. Email completed sheet to techsupport@vmacair.com or fax to (250) 740-3202. A clear picture of this sheet can be emailed or faxed to us if this is easier. Technical Support Subject Underhood Error Codes and Symptoms Except “G” Systems Document Version Department Revision Details Revised by Tech Engineering Implemented EXT-VR-010 A Tech Document Release SP 19 Aug 2015 RF 20 Aug 2015 N/A SP 26 Aug 2015 Page 3 of 4 Knowledge Base: www.kb.vmacair.com Email: tech@vmacair.com Web: www.vmacair.com Technical Support: 1(888)241-2289 Toll Free:1(800)738-8622 Fax: 1(877)740-3201 Warning/Information Messages Warning/Information Message Warning/Information Description Compressor State 1 HRS:XXXX:XX Main Screen hour meter On/Off 2 Park Brake (Park Brake is not applied or bad signal) Off 3 HRS:XXXX200HRSVC (200HR service is needed) On/Off 4 HRS:XXXX400HRSVC (400HR service is needed) On/Off 5 COMP TOO COLD Compressor too cold for operation On 6 TEMP XXXF/XXXC (Displays elevated temperature 130oC/266oF to 150oC/300oF) On/Off 7 Wait xx Seconds A 30 second delay to allow for compressed air blow down Off Error Messages Error Code Display Fault LED Code Possible Problem(s): 01 OVER TEMP Compressor is too hot RED LED ON  Low compressor oil level.  Faulty or crushed cooler lines.  Exceed cooling capacity of compressor cooling system.  OEM changes in cooling.  Non- standard application. 02 TEMP PROBE SHORT Short to ground in temp probe circuit Flash code1 RED LED  Faulty temp probe.  Crushed temp probe wires.  Pinched or bared wires that are grounded. Technical Support Subject Underhood Error Codes and Symptoms Except “G” Systems Document Version Department Revision Details Revised by Tech Engineering Implemented EXT-VR-010 A Tech Document Release SP 19 Aug 2015 RF 20 Aug 2015 N/A SP 26 Aug 2015 Page 4 of 4 Knowledge Base: www.kb.vmacair.com Email: tech@vmacair.com Web: www.vmacair.com Technical Support: 1(888)241-2289 Toll Free:1(800)738-8622 Fax: 1(877)740-3201 03 TEMP PROBE OPEN Open circuit in temp probe circuit Flash code1 RED LED  Faulty temp probe.  Broken temp probe wires.  Unconnected temp probe. 04 BATTERY LOW A battery voltage less than 11V has been detected RED LED ON  Faulty power line connection.  Bad or intermittent fuse.  Broken or poorly crimped connecters.  Truck charging system problems.  Ensure VMAC Control box is sole device on 12v supply wire. 05 CLUTCH HIGH Too high of current draw on clutch 5- 10A Flash code 2 RED LED  Faulty clutch.  Broken or pinched clutch wire. 06 CLUTCH LOW Too low of current draw on clutch<2A RED LED ON  Faulty clutch.  Broken or pinched clutch wire.  Disconnected clutch wire. 07 CLUTCH SHORT Too high of current draw on clutch >10A Flash code 2 RED LED  Faulty clutch.  Shorted to ground or pinched clutch wire.